“We were really fortunate to have Nicola working for us as a consultant, undertaking a comprehensive review of the services our charity provides and how these can be even better for beneficiaries and colleagues in future. Her work was thorough, evidence-based and creative, and she brought clarity where we really needed it. She built a great rapport with our trustees and made it really straightforward for us to recruit and induct our new Services Director, and hand the baton to him for our next exciting phase. A huge thank you, Nicola!”